Product Installation Manager

We’re recruiting a Product Installation Manager to help set up the new systems we need to manage new customer installations, engage with our network of installers and recruit as needed to look after the day to day admin.

About us

myenergi Ltd is young, progressive, innovative and fast-growing company, currently based in the Lincolnshire Wolds, specialising in the design and manufacture of renewable-energy based products.

Be at the forefront of the development of green energy self-consumption

Opportunity to be part of the growth of a new exciting company

We encourage staff to develop their strengths, and recognise their achievements

Tremendous opportunity for career advancement

myenergi are constantly striving to give our customers the best possible products and service. We want to make sure that all our products are installed professionally and to our customers requirements. That’s why we’re recruiting a Product Installation Manager who can help set up the new systems we need to manage new customer installations, engage with our network of installers and recruit as needed to look after the day to day admin.

This position would suit someone who enjoys a challenge, is self-starting, great with people but also has an eye for detail. Someone with experience in customer support who is looking for a new challenge and perhaps their first management roll.

Key responsibilities

(Functional and managerial responsibilities)

· Work with the Director of Strategy and Innovation to establish the new product installation platform

· Develop and document the process around customer installation

· Test the new process with a number of selected installers before launch

· Roll out the new process to all myenergi registered installers

· Recruit and manage the admin assistant to manage the allocation of new jobs to installers

· Track installation performance and report to the Board

· Seek feedback from customers and use this to improve the way we work

 

Qualifications and Experience:

 

· 2+ year experience in a relevant customer support role; Great with customers

· Good with computers. Confident using Excel

· Excellent communication skills and teamwork

· Some experience in business or process improvement would be beneficial

 

 

We are an equal opportunities employer

Job Type: Full-time

Salary: £25,000.00-£30,000.00 per year

 

Want to make a difference?