Installer Support Ticket Installer Support Ticket (#9)Please select your CountrySelect CountryAfghanistanAland IslandsAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelauBelgiumBelizeBeninBermudaBhutanBoliviaBonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBritish Virgin IslandsBruneiBulgariaBurkina FasoBurundiCambodiaCameroonCanadaCape VerdeCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicDemocratic Republic of the Congo (Kinshasa)DenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEthiopiaFalkland IslandsFaroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIranIraqIrelandIsle of ManIsraelItalyIvory CoastJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKosovoKuwaitKyrgyzstanLaosLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacao S.A.R., ChinaMacedoniaMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesiaMoldovaMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth KoreaNorthern Mariana IslandsNorwayOmanPakistanPalestinian TerritoryPanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRepublic of the Congo (Brazzaville)ReunionRomaniaRussiaRwandaSaint BarthélemySaint HelenaSaint Kitts and NevisSaint LuciaSaint Martin (Dutch part)Saint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia/Sandwich IslandsSouth KoreaSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwazilandSwedenSwitzerlandSyriaTaiwanTajikistanTanzaniaThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkeyTurkmenistanTurks and Caicos IslandsTuvaluUgandaUkraineUnited Arab EmiratesUnited Kingdom (UK)United States (US)United States (US) Minor Outlying IslandsUnited States (US) Virgin IslandsUruguayUzbekistanVanuatuVaticanVenezuelaVietnamWallis and FutunaWestern SaharaYemenZambiaZimbabweCompany namePhoneCustomers postcode or the place of the installationEmailSelect Internet Provider– Select –SkyVirginBTVodaphoneTalk TalkPlusnetPost OfficeZen NetKCOMOtherNo internet connectionPlease select the most relevant option, I need support on:– Select –Hardware IssueSoftware IssueApp ConnectionMissing PartsDamaged Productmyaccount SetupWebsite IssueOtherPlease select your device– Select –zappiharvieddihubMissing PartsOther AccessoriesPlease enter the device Serial NumberPlease select the device model number– Select –EDDI-16A1P01EDDI-16A1P01-A (Australia)HUBHUB-A (Australia)HARVI-65A3PHARVI-65A3P-A (Australia)EVSE-TEST-BOXZAPPI-207TBZAPPI-207TWZAPPI-207UWZAPPI-207UBZAPPI-222TBZAPPI-222TWZAPPI-222UBZAPPI-222UWZAPPI-207TB-A (Australia)ZAPPI-207TW-A (Australia)ZAPPI-207UW-A (Australia)ZAPPI-207UB-A (Australia)ZAPPI-222TB-A (Australia)ZAPPI-222TW-A (Australia)ZAPPI-222UB-A (Australia)ZAPPI-222UW-A (Australia)ZAPPI-207TB-TZAPPI-207TW-TZAPPI-207UW-TZAPPI-207UB-TZAPPI-222TB-TZAPPI-222TW-TZAPPI-222UB-TZAPPI-222UW-TIs the device less than 3 years old?– Select –YesNoPlease give us a brief description on the issues you are havingUpload Supporting ImagesChoose File Submit