myenergi Product FAQ'sApp

  1. There are no histories showing in the app. Real time data is fine
  2. What’s the purpose of the slide bar on the app that says “Min Green Level”?

1. There are no histories showing in the app. Real time data is fine

Please check the Time/Date settings are correct on every myenergi device.
On the Time/Date menu, check 

  • The Timezone is correct 
  • Auto DST is turned ON 
  • Update from Cloud is turned ON (if paired with a hub) 

2. What’s the purpose of the slide bar on the app that says “Min Green Level”?

This is to adjust the amount of ‘green’ energy you want zappi to use. At some times of year it may be necessary to adjust this to maximise your solar usage to ensure as much green energy as possible is used.