Some common questions about our product range
We’ve worked hard to provide a range of products that work together seamlessly, but that doesn’t mean that they don’t need a little explanation from time to time. Here are some of the most common questions we receive from new customers.
We create eco-smart home energy products designed to help you make the most of renewable energy and live more sustainably. Our flagship products include zappi, our intelligent EV charger that prioritises energy from your solar panels or wind turbines; eddi, our power diverter that redirects surplus energy to heat your water or rooms; and harvi, our wireless energy sensor that simplifies installations. We also offer libbi, a modular battery system for storing excess energy. All our devices connect seamlessly through the myenergi app, giving you real-time control and helping you maximise self-consumption, reduce reliance on the grid, and enhance your energy efficiency.
zappi is an intelligent EV charger that prioritises renewable energy from your solar panels or wind turbine to charge your vehicle, making it a sustainable and cost-effective solution. It offers three charging modes: ECO, ECO+, and FAST, allowing you to balance renewable energy usage and grid power based on your needs. In ECO and ECO+ modes, Zappi adjusts the charge rate to maximise the use of self-generated energy, while FAST mode delivers maximum power for quick charging. It’s easy to use, works seamlessly with your existing renewable energy systems, and integrates with our myenergi app, so you can monitor and control your charging in real time.
zappi is fully compatible with Octopus Energy’s Intelligent Octopus Go tariff. This integration allows you to charge your electric vehicle during the tariff’s low-cost periods, optimising energy usage and reducing costs. To set up this integration, you’ll need to connect your Zappi to the Octopus Energy app, ensuring that your myenergi account login method matches the one used in the app. Once connected, you can manage your charging schedules directly through the Octopus app, allowing Zappi to automatically charge your vehicle during the cheapest hours.
eddi is a smart energy diverter that helps you make the most of your self-generated renewable energy by redirecting surplus electricity from your solar panels or wind turbines to heat your water or rooms. It works seamlessly with your existing heating systems, such as immersion heaters or underfloor heating, and adjusts automatically to maximise self-consumption. By reducing energy export to the grid, eddi helps you lower your energy bills and minimise reliance on grid power. Like all our products, it integrates with the myenergi app, so you can monitor and control your energy usage in real time.
libbi is a modular battery storage system designed to store excess energy generated by your solar panels or wind turbines, so you can use it when generation is low or demand is high. It allows you to maximise self-consumption, reduce reliance on grid electricity, and lower your energy bills. Libbi integrates seamlessly with our zappi and eddi products, creating a fully connected eco-smart energy system. Through the myenergi app, you can monitor and control your energy storage, track usage patterns, and optimise the system to suit your lifestyle, giving you greater energy independence and sustainability.